Privacy Policy
Last updated: 25 October 2026 · Af-Soomaali
ELEVORA is a personal planner app (tasks, schedule, habits, goals, notes, a money tracker with debts and savings goals, a focus timer, a study planner, a weekly review and a trading journal). This policy explains what we collect, why, and the choices you have. We collect only what the app needs to work. We do not sell your data, show ads, or use advertising or analytics tracking.
What we collect and why
| Data | Why |
|---|---|
| Email address and password (stored only as a secure hash by Google Firebase) | To create your account, sign you in, verify your email and reset your password. |
| If you choose "Continue with Google": your Google account's email address and the fact that Google has verified it (we never see your Google password) | To create your account and sign you in without a separate password. |
| Everything you enter in the planner: tasks, schedule and repeating blocks, habits and check-ins, goals, weekly and monthly plans, notes, day notes, money entries, accounts, budgets, savings goals, debts, focus sessions, classes, exams and homework, weekly reviews and trading journal entries | To store and sync your planner across your devices and keep it available offline. |
| Names you type for debts (for example "Ahmed owes me $20") | Only so you can see who owes whom. We do not contact these people and do not read your phone's contacts. |
| Photos you choose to attach to a trading journal entry (chart screenshots). The app shrinks each photo on your phone and stores it with the entry. | So you can see the chart with your trade on any of your devices. Only the photos you pick are uploaded; the app never reads the rest of your gallery. |
| Your settings: display name, theme, clock format, currency, reminder settings | To personalise the app. |
| Subscription status (plan, start and end dates, store) | To give you access during your trial or paid subscription. |
| When you tell us you paid for a plan outside the app: the plan, the payment method (for example EVC Plus or M-Pesa) and the phone number you paid from | So we can find your payment and turn on your plan. We never see your mobile-money PIN or balance. |
| Device list: a random ID created by the app for each installation, platform, device model, first and last seen | To apply your plan's device limit and let you sign out other devices. |
| The days you opened the app (one mark per day, kept for 60 days) | So the ELEVORA team can see whether the app is used and help people who stopped using it. We do not record what you do in the app. |
| Messages and screenshots you send with "Send feedback", with the app version and phone type | To answer you and fix problems. Only the screenshot you pick is sent. |
| Push notification token for each of your devices | To send account notices (for example "your trial ends in 2 days", "payment failed") and occasional announcements. |
| A one-way hash of your email after a free trial | So each person gets the free trial once. It cannot be turned back into your email. |
| Crash reports (app version, device model, operating system, technical error details — no planner content, no email) | To find and fix crashes. |
| App integrity checks (Google Play Integrity / Apple App Attest) | To block modified apps and automated abuse. |
We do not collect your location, contacts, microphone, advertising ID or browsing activity, and we never access your photos or camera except when you choose to add a photo to a trade or a screenshot to feedback.
On your phone only: app lock (your fingerprint, face or phone PIN is checked by your phone, and an ELEVORA PIN is kept only as a scrambled code on the phone; none of them reach us), language, text size, the Focus Timer's running state and the home-screen widget. The widget shows today's task names on your home screen.
In a web browser (ELEVORA at elevora-app.elevora-worker.workers.dev): the browser keeps your sign-in, your language and text size, and a copy of your data so pages open quickly and work offline. Use the app's Sign out on shared computers; clearing the browser's site data removes the copy. The browser version counts as one of your plan's devices and is shown as, for example, "Chrome · Windows".
Reminders (task times, the daily habit check-in, class, exam, debt and weekly-review reminders and the Focus Timer alert) are scheduled on your phone from data you already store; their content is not sent to us. The app asks for notification permission only when you turn reminders on.
Who processes your data
- Google Firebase / Google Cloud — accounts, database, push notifications, crash reports. Data is stored in Google's European region (Belgium).
- Cloudflare — serves the browser version of the app and the download page, and runs our small server (account setup, subscriptions, device limit, account deletion). It handles your account ID and email while a request is processed and does not store your planner data.
- Google Play / Apple App Store and RevenueCat — subscription purchases and status. We never see your card or mobile-money details.
- Resend — sends the ELEVORA team a short email (your email address and signup time) when a new account is created, and your feedback messages.
These providers process data only to provide their service to us. Data may be processed outside your country; they protect it with industry-standard security.
Your choices and rights
- Download your data: More → Settings → Export my data (a JSON file created on your phone). Trading journal photos are not included; they stay visible in the app.
- Delete your account: More → Settings → Delete account, or see elevora-16c4c.web.app/delete-account. Your account and all planner data, including photos, are deleted immediately. Copies in our encrypted backups are removed within 30 days.
- Recently deleted: items you delete in the app are kept for 30 days so you can restore them, then removed automatically.
- Notifications: turn reminders off in Settings or in your phone's notification settings at any time.
- You can ask us to access, correct or delete your data by email (below).
Retention
We keep your data while your account exists. When you delete your account we delete it, except: the one-way trial hash (to prevent repeated free trials) and records of administrative actions, which contain only internal IDs. Deleting your account does not cancel a store subscription — cancel it in Google Play or the App Store.
Security
Data is encrypted in transit and at rest. Each account can read only its own data; this is enforced on our servers. We keep weekly backups to protect against data loss; they are encrypted, kept for at most 30 days and accessible only to the ELEVORA team.
Children
ELEVORA is not directed to children under 13 and we do not knowingly collect their data.
Changes
If we change this policy we will update this page and the date above, and tell you in the app for important changes.
Contact
Email: elevora716@gmail.com